Why aren’t my customers happy?

Get answers to your business questions with People Powered Data

Most organizations have access to big data. But that only tells you “what” happened, not “why.” Get the story behind the numbers with People Powered Data: the key to better understanding your customers, markets, employees, and anyone else who matters to your business.

Need help with account issues, including invoicing, renewals, cancellation, or something else? Visit the Help Center or contact support directly.


Tell us how we can help you

Connect with the people
behind your data

Capture the opinions of customers, employees, prospects, or anyone who matters to you. Our products get you up and running fast.

Get valuable feedback into your existing systems. Track business-critical changes and spot trends across your organization.

Turn insights into results. Discover how to create experiences that build trust and loyalty with the people who shape your business.

See how successful organizations
make smart decisions

œ Œ

Innovate your way to the top with
People Powered Data

Enterprise-grade security. Unrivaled scalability. User-friendly design. SurveyMonkey’s suite of business solutions makes it fast and simple for your organization to conduct market research, create a first-class customer experience, build a more productive workforce, and more.

Trusted by 98% of the Fortune 500


“SurveyMonkey helps us get the real-time insights we need to understand our customers, prospects, and employees, so we can provide better solutions and experiences for them.”

Aaron Goldman

Read more

Not sure where to start?

See plans

Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
*Source: Harvard Business School (Nobel, Carmen, Clay Christensen’s Milkshake Marketing).
**Source: IDC via eetimes